Leadership & Personnel

Case Study: A Fire Department Communication Strategy

This is the communications strategy for Shropshire Fire and Rescue Service and provides a comprehensive picture of how the Service plans to provide and develop its communications to support the communities it serves. It also reflects the Service’s aims and values and considers findings from staff survey feedback and specialist communications reports. This, in turn, …

Case Study: A Fire Department Communication Strategy Read More »

Crisis Intervention by Social Workers for Fire Departments

Originally, social workers were developed in these fire departments to address the needs of firefighters themselves. However, their functions have expanded to address the needs of customers served by the fire department, both at the scene and during the postintervention period. Using principles of crisis intervention and trauma theory, social workers and social work students …

Crisis Intervention by Social Workers for Fire Departments Read More »

Cold Nose, Warm Paws: Therapy Dogs Help Firefighters With Stressful Calls

First responders see and experience hundreds of traumatic situations during a career, which can have a lasting impact. To help crews with processing some of those tough calls, West Metro has added two new “family members” – certified therapy dogs. At West Metro Station 1, Captain, a 2-year-old Goldendoodle, has earned his place with the …

Cold Nose, Warm Paws: Therapy Dogs Help Firefighters With Stressful Calls Read More »

How fire chiefs get in trouble: The top reasons chiefs lose the top spot

I have my Google search set up to send me a daily email compiling all the links to news story from the last 24 hours that contains the term “fire chief.” The email typically contains between 25-35 links. I scan the headline and determine which to click. Many stories focus on someone being named fire …

How fire chiefs get in trouble: The top reasons chiefs lose the top spot Read More »