EMS

RFD Among First Fire Departments in N.C. to Employ Psychologist

While some fire departments have counselors on staff, RFD is believed to be the first fire department in North Carolina to employ a full-time staff psychologist. Dr. Crohan will also be available to help Raleigh Fire Department retirees. Counselors often focus on the aftermath of a crisis or how extreme situations impact the participants, but …

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Scott Thompson: Leadership, Mentoring and Learning

Chief Scott Thompson comes back onto the Scrap to dissect and focus on MCDP 7: Learning. Then we are going to talk about leadership and mentoring as well as any and all rabbit holes and squirrels we want to chase. Chief fielded a bunch of viewer questions some of which were very hard hitting! He …

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15 quick elevator speeches every firefighter should have at the ready

Every firefighter is a representative for their fire department. Full stop. It’s vital that all firefighters, no matter their rank or agency type, embrace the role of fire department representative. After all, you never know when a citizen is going to stop you to ask a question on a variety of topics (e.g., smoke alarms, …

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Honolulu Declines to Restore Public Access to Radio Traffic

The public and news organizations lost the ability to monitor the radio communications of taxpayer-funded first responders on Feb. 15 when the final phase of the city’s $15 million conversion from an analog system to an encrypted Motorola P25 digital system wrapped up. The media’s access was eventually replaced by sporadic HPD notification emails that …

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FDNY Commissioner Kavanagh lays out vision for fire department

One day after becoming the first woman to lead New York City’s Fire Department in its 157-year history, FDNY Commissioner Laura Kavanagh joined “Mornings on 1” to lay out her vision for the FDNY. Kavanagh, who came into the FDNY in 2014 with a management background, said technological innovation, collaboration between city agencies and diversity …

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Mental Health Crisis Teams Aren’t Just for Cities Anymore

Jeff White knows what can happen when 911 dispatchers receive a call about someone who feels despondent or agitated. He experienced it repeatedly: The 911 operators dispatched police, who often took him to a hospital or jail. “They don’t know how to handle people like me,” said White. In most of those instances, he said, …

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Why EMT Sign-on Bonuses Are Destroying Your Team Culture

Over the course of the pandemic, it has undoubtedly come to your attention that the people who work in healthcare have faced immense pressure.  In the backdrop of The Great Resignation, this pressure serves as a reminder to double down on core promises to put team members first, digging deeper into culture, personal growth, and …

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